The Store Manager takes ownership in their role and the business by being responsible for running a profitable restaurant and for making sure the restaurant meets SUBWAY’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! They are considered the “go-to person” for matters in the store they work in. They see the big picture and have a strong understanding of all areas of the restaurant.They provide leadership to accomplish the over-arching goals of the Owner and Operator. They resolve personnel and process issues. They work all shifts as needed and have open availability. They are reliable, punctual and understand the importance of team work. Managers are subject matter experts on positions, processes and policy. In addition to a managerial work role, managers have additional areas of responsibility as assigned. They consistently demonstrate our core values, embrace the SUBWAY culture. They have a passion for people and serving others. They have strong character, take initiative, and work with a sense of urgency at all times.
Managers performs all tasks and responsibilities of a Sandwich Artist®, Shift Manager, and Assistant Manager as outlined in the Sandwich Artist® job description, in the Shift Manager job description, in the Assistant Manager job description
Maintains overall management responsibilities for the Subway Restaurant.
Managers coaches and trains Sandwich Artists, Shift Managers, Assistant Managers, and Managers on operational excellence.
Manages a staff of approximately 5 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of team members. May conduct written and verbal staff evaluations.
Interviews, Hires, Trains, Schedules, Rewards, Evaluates and, when necessary, discharges restaurant personnel. Must be able to hold your team accountable and develop the trust and respect of your team.
Develops and maintains staffing levels
Managers completes and posts staff work schedules.
Control Food Costs by preventing theft and ensuring accurate inventory control and portioning our product
Control Labor Costs by maintaining productivity and proper scheduling of staff
Complete daily and weekly paperwork, inventory and product ordering.
Proficiency in handling cash and making deposits.
Always maintain an immaculately clean and food safe environment.
Always maintain an exemplary attitude.
Have a hands on management approach and ability to multitask
Resolve issues, solve problems, and handle unexpected situations that often arise in the restaurant business
Delegate effectively and understand the importance of training everyone to do everything.
Communicates changes of food preparation formulas, standards, etc. to staff.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Maintains business records as outlined in the Subway® Operations Manual: • Daily Procedures. Analyzes business records to increase sales.
Supports local and national marketing initiatives.
Identifies and contacts prospective customers to promote sales.
Plans special events and promotions.
Completes University of Subway® courses as directed.
Education: High school diploma or equivalent and/or college degree.
Experience: A minimum of two (2) years in a restaurant environment, experience in supervising and training staff
Ideal candidates should have previous Store Manager experience running high volume locations. A background in quick service restaurants is strongly desired.
Must provide proof upon hire of legal status to work in the United States
Must be at least 18 years old
This is a customer contact positon! must be able to communicate, read and write the English language
Shift times vary as per restaurant schedule
Must have the ability to work flexible hours based on the demand of the business
Arrive on time for scheduled shift
Must have reliable transportation to and from work
Must have a valid Driver's Licence and a have a vehicle
Must be willing to commute to Forest Park, Georgia 30297 or Morrow, Georgia 30260
Must be willing to work in a fast-paced environment
Preform tasks at a pace that can keep up with the demands of the business
Customer service skills and the ability to interact with customers and co-workers on a consistent basis
Maintain personal hygiene standards and follows the SUBWAY uniform policy
Maintain adherence to quality control standards
Ability to lift up to 50 lbs.
Bending, reaching, carrying and stooping
Ability to stand and walk for entire work shift
Use of cleaning chemicals such as Dish Soap, Food Grade Sanitizer, Degreaser, Window Cleaner, Restroom Cleaner.
Consistently high-energy! Presents a friendly attitude to team members and customers.
Serve as a role model to all team members in and outside of stores.
Focus on the customer's needs and providing "True Personalized Convenience".
Strive to create a customer-centric atmosphere; every customer deserves a great experience.
Build, train, lead, and mentor a successful service oriented team able to deliver results along with the best possible customer experience.
Develop and inspire team members to be passionate about their job and diligently work toward their future.
Share the opportunity of career growth with your team members.
Ability to clearly set expectations with team members and track results.
Have a friendly and trustworthy attitude to motivate team members and communicate company objectives.
Focus on execution and creating a systems culture in your store.
Create a very organized and process oriented atmosphere.
Discipline to optimize results by efficient expense spending and thorough planning.
Monitor financials and sales to understand current business.
Ability to forecast and analyze business trends and function within payroll, loss prevention, and controllable expenses in order to maximize district performance and profitability.
The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions. While performing the duties of the job, the Sandwich Artist is regularly required to react quickly to deadlines, sometimes with little notice. The Sandwich Artist is often required to stand for long periods; standing, walking, stooping, bending, kneeling, reaching, and lifting, all generally involving moderate muscular strain in addition to seeing, hearing, and talking. Safely using all store food preparation equipment for long periods with the required application of eye, hand and finger dexterity. Must be able to lift and carry up to at least fifty (50) pounds unassisted. Periodic local travel required in normal course of job performance. May be required to use a stepladder. Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Free Meal While on Scheduled Shift
No fryers, hot griddles, or playgrounds to clean
18+ years old
Store Manager Pay Range
Training Starts at $12.00 per hour, once training is completed the hourly pay goes to $13.00 per hour and as tasks of completeing weekly inventory, writing schedules, and ordering food are independent the hourly pay rate will reach $14.00-$17.00 per hour
Most Store Managers are home nights and weekends.
Flexible work schedule, Manager created
Minimum of 40 Hours Per Week
Night Shift (when needed)
Monday to Friday
Weekends (when needed)
**NOTE** Openers will be scheduled up to 1 hour before opening time to prepare for the day. Closers will be scheduled up to 1 hour after closing time to clean the restaurant.
SUBWAY is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law